DELIVERY

Orders are shipped within 24 hours on business days. After placing your order you will receive a confirmation of receipt from us by e-mail. We will then immediately start working on your order. Lillyrose packages are always sent via Postnl and when the package leaves our office, you will receive (if selected) an email from us with a track & trace code. This allows you to track the package during shipment on the Postnl website or the local shipping service of your country. Our jewelry is sent via letterbox post, so you don't have to stay at home for this. Larger items (bags, jewelery boxes & accessories) are sent as a standard package.

SHIPPING OPTIONS

The Netherlands

The shipping costs within the Netherlands are €3.95 per letterbox package and €5.95 per package. Orders above €75.00 are shipped for free.

Belgium

The shipping costs within Belgium are €5.95 per letterbox package and €7.95 per package. Orders above €75.00 are shipped for free. It is also possible to opt for a letterbox package without track & trace, the costs for this are €3.95.

PLEASE NOTE : All packages almost always arrive at the customer in good order. However, in the event that a package without a track & trace code is lost, this is NOT the responsibility of lillyrose. No money will be returned or a new package will be sent. Would you rather track your package during the shipping process? Then choose a package with track & trace.

Europe

The shipping costs within the rest of Europe are €9.95 per letterbox package and €11.95 per package. Orders above €100.00 are shipped for free. It is also possible to opt for a letterbox package without track & trace, the costs for this are €5.95. Import duties and taxes charged by customs are the responsibility of the customer.

PLEASE NOTE : All packages almost always arrive at the customer in good order. However, in the event that a package without a track & trace code is lost, this will fall NOT the responsibility of lillyrose. No money will be returned or a new package will be sent. Would you rather track your package during the shipping process? Then choose a package with track & trace.

World

Orders for the rest of the world are shipped as a standard package. The shipping costs outside Europe are €15.95 per package. It is also possible to opt for a letterbox package without track & trace, the costs for this are €7.95. Import duties and taxes charged by customs are the responsibility of the customer.

PLEASE NOTE : All packages almost always arrive at the customer in good order. However, in the event that a package without a track & trace code is lost, this will fall NOT the responsibility of lillyrose. No money will be returned or a new package will be sent. Would you rather track your package during the shipping process? Then choose a package with track & trace.